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Privacy Policy

Au Pied d’Hauto (‘we’, ‘us’, ‘our’) may receive, collect and store any information you enter on our website or provide to us in any other way. In addition, the Internet protocol (IP) address used to connect your computer to the Internet, the following may be collected; e-mail address; phone number, computer and connection information and purchase history. Software tools which measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page may be used. Personally identifiable information such as name and email and comments may also be collected. This information is collected in order to comply with any applicable laws and regulations.

We collect your personal data via our booking system in order to effectively manage the booking process and details of your stay. We will use your data to allow communications with you in respect of your holiday. We do not share your data with any third parties. We will not send you any marketing information without your consent, and you can unsubscribe from any marketing mails directly at any time, or by contacting us at For tax and administrative purposes, your data will be stored by us for 7 years from the date of your last booking, after which time it will be deleted.

You may be contacted to resolve a dispute, to collect monies owed, to ask for your feedback via a survey or questionnaire, to send updates or to advise you of a change in the terms & conditions or to contact you regarding a change in applicable national data protection laws. For these purposes you will be contacted by email.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon being posted on the website. If material changes need to be made to this policy, you will be notified here that it has been updated, so that you are aware of what information is collected, how it is used and under what circumstances, if any, we use and/or disclose it.